Privacy Policy

Last updated: 03 December 2025

This Privacy Policy describes how your personal information is collected, used, and protected when you visit taylorsol.love, make a booking, purchase a service, join the mailing list, or interact with our offerings (including private sound healings, retreats, events, and online content). By using this website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Taylor Sol
Website: https://taylorsol.love
Based in New South Wales, Australia

We offer sound healing sessions, workshops, retreats, content, and digital resources.

For any privacy-related questions, you can contact us at:
hello@taylorsol.love

2. Information We Collect

We collect certain information when you:

  • Visit or browse the website

  • Make a booking or purchase

  • Subscribe to the mailing list

  • Submit an enquiry

  • Interact with us on social media

  • Attend a sound healing or event

Personal Information You Provide

This may include:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment details (processed securely by third-party providers—never stored by us)

  • Any notes, intentions, or preferences you share during booking or intake forms

  • Session records (optional and only with consent)

Automatically Collected Information

Squarespace automatically collects:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Time zone

  • Cookies & analytics data

For more details, see the Squarespace Privacy Policy.

3. How We Use Your Information

We use your information to:

  • Process bookings and purchases

  • Communicate with you about sessions or events

  • Respond to enquiries

  • Send email newsletters, updates, and marketing (only if you’ve opted in)

  • Improve website performance

  • Provide personalised experiences during private sound healings

  • Maintain business records and comply with Australian law

4. Email Marketing & Communications

By subscribing or providing your email, you agree to receive communications related to:

  • Sound healing offerings

  • Events and workshops

  • New products or updates

  • Booking confirmations

  • Customer service messages

You can unsubscribe at any time via the link in the email.

Email marketing is delivered through Squarespace Email Campaigns, which collects basic engagement data (opens, clicks, etc.).

5. Sharing Your Information

We only share your information with trusted third-party service providers necessary for our operations, including:

  • Squarespace (website hosting, forms, analytics, email campaigns)

  • Payment processors (Stripe, PayPal, or those enabled through Squarespace)

  • Email & marketing tools

  • Scheduling or booking platforms (if integrated)

These providers process data in accordance with their own privacy policies.

We do not sell or rent your personal information.

6. Cookies & Analytics

Squarespace uses cookies and similar technologies to:

  • Ensure the website functions properly

  • Track analytics and site performance

  • Store session information

  • Improve user experience

You can disable cookies through your browser settings, though some features may not function fully. For more information, see Squarespace’s cookie policy.

7. Protecting Your Information

We take reasonable steps to protect your data including:

  • Secure hosting through Squarespace

  • SSL encryption

  • Limiting access to your personal information

  • Using trusted payment processors

While no online system is 100% secure, we follow industry best practices under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

8. Accessing, Updating, or Deleting Your Data

You may request:

  • Access to your personal information

  • Corrections to inaccurate information

  • Deletion of your data (where legally possible)

  • To opt out of marketing communications

To make a request, email hello@taylorsol.love

9. Third-Party Links

This website may contain links to external sites (Instagram, YouTube, booking platforms). We are not responsible for their privacy practices. Please review their policies individually.

10. Data Retention

We retain your information only as long as necessary for:

  • Delivering services

  • Record-keeping

  • Legal and tax purposes

  • Continuing communications you have opted in for

You may request deletion at any time.

11. Sound Healing Sessions & Sensitive Information

During private sound healings, you may choose to share personal or emotional information.

  • This information is kept confidential.

  • Notes are only stored if necessary for future sessions and only with your consent.

  • You may request that no notes are kept.

We do not collect or store medical information unless voluntarily disclosed and relevant for your wellbeing during a session.

12. International Data Transfers

Because Squarespace hosts data in various locations, your information may be stored or processed outside Australia. Squarespace complies with international data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page with a revised “Last updated” date.

14. Contact Us

For any questions about this policy or your data, please contact:

Taylor Sol
hello@taylorsol.love
Location: NSW, Australia